These general terms of use and legal information (hereinafter, the “General Terms”) apply to the website of GLOVOAPP23, S.L. (hereinafter, “GLOVO”), whose domain is  www.glovostore.com, and to all its related sites or sites linked to by GLOVO from the domain, as well as its subsidiaries and associates, including GLOVO’s websites worldwide (hereinafter and collectively, the “site”). The site belongs to GLOVO. By using the site, you agree to these General Terms. If you do not agree, please do not use it. In accordance with the provisions of the applicable legislation, the following identification details of the site owner are provided below:

  • Company name: GlovoApp 23, S.L.
  • Registered address: C/ Pallars 190, 08005 Barcelona.
  • Tax Identification Number (NIF):  B66362906

You can contact GLOVO through the Partner Blog’s “Contact” section.


The GLOVO Partner Blog is the Blog created by GLOVO to share news of interest with Partners (hereinafter, “Users” or the “User”) and inform them of any actions that may be carried out by GLOVO. In the Partner Blog, Users will be able to find order management advice and educational resources for a better use of the GLOVO App. In addition, they can also use it to access the GLOVO Store directly, resolve any queries they may have through the FAQ section or contact GLOVO.


Users are fully responsible for the proper use of, and access to, the contents of the Partner Blog in accordance with the current legislation, be it national or international, of the Country from which they are using the Partner Blog, as well as with the principles of good faith, morals, generally accepted customs and public order. Specifically, they undertake to diligently comply with these General Terms.

Users shall refrain from using their profile and any other contents of the Partner Blog for illegal purposes or with illegal results that harm third-party rights and interests or that may in any way damage, disable, affect or impair the Partner Blog and its contents and services. In addition, they are prohibited from hindering other Users’ normal use or enjoyment of the Partner Blog.

GLOVO may not be deemed to have editorial responsibility, and it expressly states that it does not identify with any opinions that may be issued by Users of the Partner Blog, whose consequences shall be the sole responsibility of their issuers.

Any persons who breach the above obligations shall be liable for any loss or damage caused by them. GLOVO will accept no liability for any consequences, loss or damage that may arise from such illegal use or access by third parties.

In general, Users undertake, by way of example without limitation:

  • To refrain from altering or modifying the Partner Blog, in full or in part, by bypassing, disabling or in any other way tampering with, its functions or services;
  • To refrain from infringing industrial and intellectual property rights or the personal data protection legislation;
  • To refrain from using the Partner Blog to insult, defame, intimidate, or harass or attack the personal image of other Users;
  • To refrain from introducing computer viruses, corrupted files or any other software that may cause damage or alterations to GLOVO’s contents or systems or to third parties;
  • To refrain from sending mass and/or recurring e-mails to a number of people, or from sending third parties’ e-mail addresses without their consent;
  • To refrain from advertising goods or services without GLOVO’s prior consent.

Any User may report another User if he/she believes that the latter is in breach of these General Terms. Similarly, any User may inform GLOVO of any abuse or infringement of these terms through the Contact section. GLOVO will check such reports as soon as possible and will take any steps that it may deem appropriate, reserving the right to remove and/or suspend any User from the Partner Blog for breach of these General Terms. Furthermore, GLOVO reserves the right to remove and/or suspend any message with illegal or offensive content without the need for a prior warning or subsequent notification.


Users are responsible for having in place the necessary services and equipment to browse the Internet and access the Partner Blog. Users can report any incidents or problems accessing the Blog to GLOVO by using the contact channels made available to them, and Glovo will analyse the incident and instruct the User on how to resolve it as quickly as possible.

GLOVO does not control, and is not responsible for, the contents uploaded by Users through the Partner Blog, and Users are solely responsible for such contents’ legal compliance.

GLOVO accepts no liability for any service interruptions, connection errors, unavailability of, or faults in, the Internet access service, or Internet interruptions or for any other matters beyond its control.

GLOVO accepts no liability for any security errors that may arise or for any damage that may be caused to Users’ computer systems (hardware and software), or to the files or documents stored therein, as a result of:

  • The presence of a virus in the User’s computer system or mobile handset used to connect to the Partner Blog’s contents and services;
  • A malfunction of the browser;
  • The use of outdated versions thereof.


GLOVO is the owner or licensee of all intellectual and industrial property rights included in the Partner Blog, as well as of the contents that can be accessed through it. The intellectual property rights of the Partner Blog, as well as the text, images, graphic design, navigation structure, information and contents included therein, are the property of GLOVO, who has the exclusive right to exercise the exploitation rights therein in any manner, in particular the rights of reproduction, distribution, publication and transformation, in accordance with the Spanish legislation on intellectual and industrial property rights.

In spite of the foregoing, GLOVO may not be the owner or licensee of content such as names or images, among others, of companies with which GLOVO does not have a business relationship. In such cases, GLOVO acquires the content from publicly available sources, which shall in no event be deemed to be related to any rights belonging to GLOVO.

Authorising Users to access the Partner Blog does not imply the waiver, transfer, licensing or full or partial assignment by GLOVO of any intellectual or industrial property rights. Deleting, bypassing or in any way tampering with the contents of the GLOVO Partner Blog are all prohibited. In addition, modifying, copying, reusing, exploiting, reproducing, publicly communicating, making second or subsequent publications of, uploading files, sending by post, transmitting, using, processing or distributing in any way all or some of the contents included in the GLOVO Partner Blog for public or commercial purposes are also prohibited, save with GLOVO’s express written authorisation or, where applicable, that of the owner of the rights concerned.

Any User who shares any content of any kind through the Partner Blog asserts that he/she has the necessary rights to do so, releasing GLOVO from any liability regarding the content and lawfulness of the information supplied. By providing content through the Platform, Users assign to GLOVO, free of charge and to the maximum extent permitted by the current legislation, the exploitation rights on the intellectual or industrial property arising from such content.


GLOVO reserves the right to make any changes to this site, its policies and its General Terms at any time. If any of the clauses of these General Terms are found to be voidable or void by operation of law, such clause(s) shall be deemed not to have been included. Such declaration of nullity will not cause the rest of the Agreement to be void, and the said Agreement shall remain valid and effective between the Parties.


The relationship between GLOVO and each User shall be governed and construed in accordance with the General Terms, whose construction, validity and enforcement shall be governed by Spanish law. Any dispute, disagreement or conflict regarding the construction of these General Terms shall be submitted to the Courts of Barcelona.